brands online 10 Posted September 13, 2011 Hi all, Today is just one of those gloomy, gloomy days for me. Parked my car with all my BOB parcels outside the physiotherapist' office and had it broken into and 27 parcels stolen. :sad: Have mailed the customers to tell them orders will be delayed by a day or two, and I do have a case no. if required, but have this sinking feeling some negatives are bound to follow... Called my insurance company to have the window and broken window mechanism replaced and told my excess is R8000-00! Quote on the job is R3700-00. I signed up in 2006 with an excess of R1500-00. Still waiting for a copy of the policy to be mailed to me. Just hate gloomy days... Share this post Link to post Share on other sites
retailrush 10 Posted September 13, 2011 Oh NO!! Everyone's worse nightmare! So sorry for your problems... :sad: I hope your buyers are understanding and just take a moment to think how they would feel if it happened to them... Share this post Link to post Share on other sites
brands online 10 Posted September 13, 2011 Thank you very much. Life throws these curveballs but we soldier through hey. Share this post Link to post Share on other sites
SProducts 10 Posted September 13, 2011 That's very bad, I hope your buyers understands as the delay is not that much only about 2 days. I always wonder why one has to pay insurance when they have to take you from pillar to post when you claim. Share this post Link to post Share on other sites
DestinysAngels 12 Posted September 13, 2011 Hi all, Today is just one of those gloomy, gloomy days for me. Parked my car with all my BOB parcels outside the physiotherapist' office and had it broken into and 27 parcels stolen. :sad: Have mailed the customers to tell them orders will be delayed by a day or two, and I do have a case no. if required, but have this sinking feeling some negatives are bound to follow... Called my insurance company to have the window and broken window mechanism replaced and told my excess is R8000-00! Quote on the job is R3700-00. I signed up in 2006 with an excess of R1500-00. Still waiting for a copy of the policy to be mailed to me. Just hate gloomy days... I am so sorry to hear this, tommorrow will be better, i promise!:angel: Share this post Link to post Share on other sites
voldermort 11 Posted September 13, 2011 So sorry to hear this bad news........I'm sure though most of your buyers will be understanding regarding this. Share this post Link to post Share on other sites
MiemsJewels 12 Posted September 13, 2011 Hi all, Today is just one of those gloomy, gloomy days for me. Parked my car with all my BOB parcels outside the physiotherapist' office and had it broken into and 27 parcels stolen. :sad: Have mailed the customers to tell them orders will be delayed by a day or two, and I do have a case no. if required, but have this sinking feeling some negatives are bound to follow... Called my insurance company to have the window and broken window mechanism replaced and told my excess is R8000-00! Quote on the job is R3700-00. I signed up in 2006 with an excess of R1500-00. Still waiting for a copy of the policy to be mailed to me. Just hate gloomy days... Sorry to hear about your bad luck Brands. Also look on the good side. You are still alive to tell the tale. I am sure the buyers will understand if you explain it to them. Good Luck!! Share this post Link to post Share on other sites
StudMuffinsMissus 10 Posted September 13, 2011 That is real bad luck, I'm sorry. Hope you don't get any undeserved negatives. Share this post Link to post Share on other sites
mellowred 10 Posted September 13, 2011 Ai Brands, sorry to hear this. Did your insurance cover the parcels? Share this post Link to post Share on other sites
TS Ron 10 Posted September 13, 2011 Hi all, Today is just one of those gloomy, gloomy days for me. Parked my car with all my BOB parcels outside the physiotherapist' office and had it broken into and 27 parcels stolen. :sad: Have mailed the customers to tell them orders will be delayed by a day or two, and I do have a case no. if required, but have this sinking feeling some negatives are bound to follow... Called my insurance company to have the window and broken window mechanism replaced and told my excess is R8000-00! Quote on the job is R3700-00. I signed up in 2006 with an excess of R1500-00. Still waiting for a copy of the policy to be mailed to me. Just hate gloomy days... Oh Brands that is the worst nightmare in any sellers life. I am sure your buyers shall be understanding.. Good luck with having the window replaced. Share this post Link to post Share on other sites
staccato 10 Posted September 13, 2011 I honestly sympathise! Same thing happened to me last year in November, I had 5 items I was about to mail to buyers, thieves broke in while I was "over the road" so to speak, I emailed all and explained why a delay in shipping their orders, all were very understanding except one who seemed to think I was stalling. Hope your buyers are all reasonable. The last thing you need now is a negative to add salt to the wound..lol. S**t happens at the worst times! Sorry to hear this, may you have a good month of sales in order to recover somewhat. Share this post Link to post Share on other sites
lilythepink 11 Posted September 14, 2011 Brands - insurers are the absolute pits. We are trying to get storm damages to the out paid out - some are agreed to but not others so now a long argument is ensuing. (I don't know why the bother to quibble about small amounts but it seems a certain mentality keep a watch on insurance claims!!) Share this post Link to post Share on other sites
booksallsizes 10 Posted September 14, 2011 Shame, Brands - hope it all works out. What a horrible thing to happen - sending loads of 'good luck' vibes your way! Share this post Link to post Share on other sites
MsPlod 11 Posted September 14, 2011 Sterkte Brands!! Rough one indeed. Truly hope your buyers get behind you with this and direct them to this thread on the forum. Sh!t does indeed happen, sometimes at the REALLY wrong time. Holding thumbs it can all be resolved and your sales are extra good this month to make up for the excess! Share this post Link to post Share on other sites
mellowred 10 Posted September 14, 2011 HA MsPlod is back :smile: Share this post Link to post Share on other sites
lilythepink 11 Posted September 14, 2011 Sterkte Brands!! Rough one indeed. Truly hope your buyers get behind you with this and direct them to this thread on the forum. Sh!t does indeed happen, sometimes at the REALLY wrong time. Holding thumbs it can all be resolved and your sales are extra good this month to make up for the excess! Jump up and down, clap your hands, stamp your feet and sing! I, too, am glad to have MsPlod back on the forum! Share this post Link to post Share on other sites
MsPlod 11 Posted September 15, 2011 Ah LilythePink and Mellowred - thank you!! My wish is to be a good luck fairy for Brands Online - here is hoping that his bad luck will turn into wonderfully good fortune!!! Share this post Link to post Share on other sites
ATA STAMP CENTRE 86 Posted September 15, 2011 BRANDS-sorry to hear of your problems-hopefully soon all will be sorted. MsPlod-glad you are back-i remember some sound advice you gave me when i was newbie on the forum so great to have you back again. Neil Share this post Link to post Share on other sites
brands online 10 Posted September 15, 2011 Thanks everyone! I'm not so much down as I am the m*$r in! Getting on track though. Thanks for the words of encouragement. Oob la dee, oob la da, life goes on... Share this post Link to post Share on other sites