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Gem Shop

another glitch in the system

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Gem Shop

Since when is buyers allowed to rate sellers negative when a SNC has gone through?

 

I just received a negative rating from a buyer whose snc has gone through on the 12 Jul 11 02:10:sad:

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Gem Shop

no BOB don't even react on direct emails...I have tried to report another buyer that refuses to pay and rated me negative even before I can lodge a SNC and now 2 days later still nothing....I had a buyer rate us negative 6 hours after he won an auction also reported him...nothing :-(

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lilythepink

Well, I've found that BoB do look at negative ratings fairly, provided they are given all the facts!

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TS Ron
Well, I've found that BoB do look at negative ratings fairly, provided they are given all the facts!

I fully agree with Lily BOB has always looked at negative ratings very fairly I have never ever had a problem with having an unfair rating removed!

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MiemsJewels
no BOB don't even react on direct emails...I have tried to report another buyer that refuses to pay and rated me negative even before I can lodge a SNC and now 2 days later still nothing....I had a buyer rate us negative 6 hours after he won an auction also reported him...nothing :-(

 

Best is to phone Bob & explain it to them G-Shop. They are allways willing to help!

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