Virgotec 10 Posted June 22, 2011 Hi All Please could you guys give me some advice on the following. Here is the link to the item in question. Antenna Boosters - Cell Phone Antenna Booster - Gen2 was sold for R10.00 on 14 Jun at 22:30 by Virgotec in Johannesburg (ID:13120497) Here is the rating the buyer gave me. Positive rating for Cell Phone Antenna Booster - Gen2 24 May 2009 Comment: Thank you! by marcusfook (44 ) This item was sold and shipped in May 2009. I received an email from the buyer today stating that he is still waiting for his item and I must please help. Don't really know what to make of this one. Any advice would be greatly appreciated. Thanks. Quote Share this post Link to post Share on other sites
wayjen 10 Posted June 22, 2011 After a year, is he not trying his luck? Surely you would have got the parcel back if it was not delivered and you had a returning address on it. I wonder if we can still track it online? Quote Share this post Link to post Share on other sites
JPBon 10 Posted June 22, 2011 A year later whats he want a miracle. Quote Share this post Link to post Share on other sites
Virgotec 10 Posted June 22, 2011 Problem is that at the time the goods were posted in an envelope by ordinary snail mail, which is what he requested and paid for. I posted the item on 18 May 2009 (as per my email to him, which I happened to have saved in my archive folder), he rated me on 24 May 2009, so I assumed he had received the items. By the way, it's 2 years later, not 1. I don't really know how to handle this one without being a b*tch about it. :oops: Quote Share this post Link to post Share on other sites
JPBon 10 Posted June 22, 2011 Just politely tell him that 2 years later it would be impossible to trace the items and why didnt he let you know at the time. Quote Share this post Link to post Share on other sites
wayjen 10 Posted June 23, 2011 without checking my calendar for 2009 this guy proberly rated you when BoB sent him the reminder but he had not received the item yet. Quote Share this post Link to post Share on other sites
Virgotec 10 Posted June 23, 2011 Hi Wayne without checking my calendar for 2009 this guy proberly rated you when BoB sent him the reminder but he had not received the item yet. Yes, that is possible, however why come back 2 years later and ask for the item?. Makes no sense. Quote Share this post Link to post Share on other sites
wayjen 10 Posted June 23, 2011 Hi Wayne Yes, that is possible, however why come back 2 years later and ask for the item?. Makes no sense. sure doesn't. Quote Share this post Link to post Share on other sites
SProducts 10 Posted June 23, 2011 Dealing with many different buyers over the years, I would give him a benefit of the doubt. Its possible he has not received it. Some buyers are just way too ignorant and the create problems for sellers. On your case, dont think you should be responsible for this. If they really needed the product they couldnt wait that long, they should take the loss and not you. As JPBon said, tell them politely that there's nothing you can do now. Quote Share this post Link to post Share on other sites
Virgotec 10 Posted June 23, 2011 UPDATE. Sent him a very polite email stating that I cannot assist him with this problem since it was 2 years ago. He replied with an apology that he sent the email to the wrong seller, and that he indeed had received the items. Thank you all for your responses. Quote Share this post Link to post Share on other sites
JPBon 10 Posted June 23, 2011 UPDATE. Sent him a very polite email stating that I cannot assist him with this problem since it was 2 years ago. He replied with an apology that he sent the email to the wrong seller, and that he indeed had received the items. Thank you all for your responses. Wow so all solved Quote Share this post Link to post Share on other sites
wayjen 10 Posted June 24, 2011 what a relief. Quote Share this post Link to post Share on other sites
