SILVERRHINO 10 Posted June 19, 2011 Hi Sellers, I have had enough of threats from buyers, after late payments, filed SNC, ratings etc the threats follow about how we as sellers will be ruined,we will get what we deserve and we will be rated negative.These rogue buyers also overstep the mark and start sounding like a buyer from hell. Here are a few quotes from a buyer's mail , "like I said you have a week to send me package or bid or buy will be the last of your worries!" more from the same buyer " Ps if my goods are not delivered this week I will lodge a further complaint! You have been warned! " All this after their late payment. Sellers should be protected from these buyers,this buyers last purchase was a negative , 3 years ago. As sellers we should not face threats and abuse from delinquent Bidorbuy citizens. Share this post Link to post Share on other sites
MiemsJewels 12 Posted June 19, 2011 (edited) Hi Sellers, I have had enough of threats from buyers, after late payments, filed SNC, ratings etc the threats follow about how we as sellers will be ruined,we will get what we deserve and we will be rated negative.These rogue buyers also overstep the mark and start sounding like a buyer from hell. Here are a few quotes from a buyer's mail , "like I said you have a week to send me package or bid or buy will be the last of your worries!" more from the same buyer " Ps if my goods are not delivered this week I will lodge a further complaint! You have been warned! " All this after their late payment. Sellers should be protected from these buyers,this buyers last purchase was a negative , 3 years ago. As sellers we should not face threats and abuse from delinquent Bidorbuy citizens. Ouch!!. Business is business, but I won't appreciate such a buyer. Please, Please, let him/her stay far away from me :evil: Edited June 19, 2011 by MiemsJewels spelling Share this post Link to post Share on other sites
eZethu Coins 10 Posted June 20, 2011 Luckily they are in the minority and I suppose the normal occupational hazard in the selling game. At least we know that BoB can deal with such users. Let it not stress you - focus on the good buyers and the good experiences that you have with them. Share this post Link to post Share on other sites
SProducts 10 Posted June 20, 2011 I fail to understand why buyers always threatening us, is this an issue of mistrust or what? Most buyers will send an email with threats even before they allow you to respond to their problem or delays with shipping. Share this post Link to post Share on other sites
qball 12 Posted June 20, 2011 You should see how many sellers threaten and bully buyers... food for thought! :evil: Share this post Link to post Share on other sites
lilythepink 11 Posted June 20, 2011 I plead "not guilty", Cuan! :smile: Share this post Link to post Share on other sites
brands online 10 Posted June 20, 2011 In my mind's eye, I've seen myself threatening and even beating some buyers up with regular things like a "DICTIONARY" over the head sometimes.... :sneaky: Have managed to refrain though... Do understand the frustration here though. The late payers are usually the loudest moaners... Share this post Link to post Share on other sites
qball 12 Posted June 20, 2011 Everyone should treat each other how they would like to be treated - civility, politeness and courtesy do not cost anything... :nuts: Share this post Link to post Share on other sites
Libertas Computers 10 Posted June 20, 2011 In my mind's eye, I've seen myself threatening and even beating some buyers up with regular things like a "DICTIONARY" over the head sometimes.... :sneaky: Have managed to refrain though... Do understand the frustration here though. The late payers are usually the loudest moaners... Ditto.. Especially when it comes to late payments. 2 things that I don't understand. 1) Why do you press buy now if you're not going to pay right away? 2) If you don't pay right away, why can't you stick to the mentioned terms? I've only once won something on auction where I paid the next morning when the auction was won at 21:00 and I was out for dinner.. Why can't everybody be nice? Share this post Link to post Share on other sites
babyface2 10 Posted June 20, 2011 Everyone should treat each other how they would like to be treated - civility, politeness and courtesy do not cost anything... :nuts: maybe we could sell educational notes to this affect:nuts: Share this post Link to post Share on other sites
qball 12 Posted June 20, 2011 I was actually thinking of writing a Customer Service handbook for all users... any takers? Share this post Link to post Share on other sites
JPBon 10 Posted June 20, 2011 I have the title "The customer is always wrong" Share this post Link to post Share on other sites
ATA STAMP CENTRE 80 Posted June 20, 2011 I was actually thinking of writing a Customer Service handbook for all users... any takers? Would the buyer and seller sections be seperate publications?:wondering::hm: Share this post Link to post Share on other sites
qball 12 Posted June 20, 2011 Would the buyer and seller sections be seperate publications?:wondering::hm: Good point... :embarrest: Share this post Link to post Share on other sites
JPBon 10 Posted June 20, 2011 Will reading 101 be included for buyers. Share this post Link to post Share on other sites
qball 12 Posted June 20, 2011 No, that will be for sellers too... amazing how many can't read the listing policy or terms of use... :twisted: Share this post Link to post Share on other sites
JPBon 10 Posted June 20, 2011 No, that will be for sellers too... amazing how many can't read the listing policy or terms of use... :twisted: True I forgot about that. Share this post Link to post Share on other sites
Vinyl Lady Decals 11 Posted June 20, 2011 I was actually thinking of writing a Customer Service handbook for all users... any takers? I think its an excellent idea, perhaps the seller's handbook can be an automatic attachment to all sales received emails and the buyer's handbook can be an automatic attachment to all you have won/bought emails. It seems both groups need some education. :nuts: Share this post Link to post Share on other sites
Libertas Computers 10 Posted June 21, 2011 I just always click "Yes", "I agree", "Next", "End" when I sign up on places or install trusted apps, but surprised myself when I sat a night or two going through all BoB's rules and regulations. (Really got a fright seeing all the blacklisted buyers and sellers..) Share this post Link to post Share on other sites
eZethu Coins 10 Posted June 21, 2011 You should see how many sellers threaten and bully buyers... food for thought! :evil: I know of at least one - but you kicked him off BoB a while ago - WELL DONE!!!!!!!!!! Share this post Link to post Share on other sites
MiemsJewels 12 Posted June 22, 2011 I know of at least one - but you kicked him off BoB a while ago - WELL DONE!!!!!!!!!! Wonder if it's the same seller I'm thinking of? The 1 who kept on forgetting "The Customer Is Always Right" Share this post Link to post Share on other sites
eZethu Coins 10 Posted June 22, 2011 Wonder if it's the same seller I'm thinking of? The 1 who kept on forgetting "The Customer Is Always Right" I am sure it could be. It is important to remember that the customer is king and then to treat them like that. Share this post Link to post Share on other sites
JPBon 10 Posted June 22, 2011 I am sure it could be. It is important to remember that the customer is king and then to treat them like that. And I assume the pun was intended. Share this post Link to post Share on other sites
eZethu Coins 10 Posted June 22, 2011 And I assume the pun was intended. Not at all :-) Share this post Link to post Share on other sites