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cella007

What can i do?

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cella007

As i previously statet i sold an item to a buyer and he claimed the item was faulty i told him to send it back to me as i gave a 7 day money back garuntee if item is faulty i just recieved the item back and i refunded the buyer however upon investigation of the item there is absolutely nothing wrong with it its in perfect working order.What should i do now i have been had clearly any advice?

Thanks

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Wild Olive Art

There really is not much that you can do . The buyer has returned the item he bought. You could send him an email requesting that he give you details of the problem as you are unable to find anything wrong.

My suggestion would be that you check the item thoroughly and if it really is in 100% working order , re list it for sale.

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kebs

I always tell people I will give them a refund once I have received the item back & checked it out myself.. Doesn't help you much now, but maybe for next time?

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