Buyer demanding an iPhone but won an auction for an iPhone charging station

[Neux 10]

Please give me your opinion and advice.

 

In regard to item in listing below:

 

http://www.bidorbuy.co.za/jsp/item/Item.jsp?Trade_TradeId=38553584

Does this listing imply in anyway that a Cell Phone is up for auction?

 

Buyer won the auction at R41, paid immediately after auction closed and received his item today

I got a call from him today telling me that he did not receive his cell Phone but only a charging dock

 

Later that day, i got the following email from the buyer

 

I have not rated you yet, I expect you fulfill your statement which was Brand new iPhone. Your statement was misleading and not on. You should have stated “Docking Station for Iphone 3G etc), You are quick to respond on a misleading purchase, let’s see if you need a positive rating!

Regards

(buyer)

 

if you were the buyer, would you be mislead by this listing? Surely the auction would not have ended at R41 if all bidders were under the impression that a phone was up on auction.

[TS Ron 10]

This is so sad once again the buyer did not ask any questions had high expectations! I understand that you only get a docking station.But in future it is better to play safe to state that the cell phone is not for sale it is just used in advertisement as not every one reads throughly though.

[JPBon 10]

To me its perfectly clear and i just scanned the ad. I would say the buyer is taking one hell of a chance.

[brands online 10]

The ad is clear, categorically states the auction is for the docking station only. I wouldn't even be bothered by it.

[Seeds for Africa 18]

Your ad is crystal clear. What does the buyer not understand about "Dock / Cradle for I Phone". I would let the buyer rate as he pleases and then appeal any neutral negative rating as by no means can the ad be construed as misleading.

[kyle2 10]

I don't see what the buyers issue is, there it is in bold lettering, BRAND NEW DOCK/CRADLE FOR IPHONE

.:confused:

[wayjen 10]

Strategy & War Games - DRAGONBALL Z. MAJIN BUU SAGA. BATTLE BOARD GAME. CARDS. PLAYERS. BOARD, DICE. was listed for R100.00 on 15 May at 15:16 by wayjen in Cape Town (ID:37490000) fear not Neux, you will get those on BoB. Look at this item we sold. Look at the pictures and description and category it is under and tell me where that is a PSP game? Buyer wants to know where his PSP game is.

[Wild Olive Art 11]

At first glance it was clear to me that this auction was for a docking station. If the buyer gives you a negative rating , appeal it , I am sure Bidorbuy will find in your favour.

In fact I would email them in advance . This buyer has no right to threaten you with negative ratings.

[ATA STAMP CENTRE 49]

The buyer is taking a chance-Apart from your advert being clear "Who" would think they can purchase an I PHONE for R41??And to threaten with negative rating is not acceptable!!-Seems a bit fruity to me and let him "stu in his own fruit".

NEIL

[kyle2 10]

At first glance it was clear to me that this auction was for a docking station. If the buyer gives you a negative rating , appeal it , I am sure Bidorbuy will find in your favour.

In fact I would email them in advance . This buyer has no right to threaten you with negative ratings.

I Agree, I would contact Bob soon as you can, there is a very subtle threat in the correspondance sent to you and this is not allowed, buyers like this should be blacklisted for any attempt at extortion.

[DynamicDecor 10]

-Seems a bit fruity to me and let him "stu in his own fruit".

NEIL

:grin: LOL

I don't think this person even bothered reading any further than the first words... iPhone...nor did he scroll down to see any further details.

No misrepresentation on your part here at all.

[lilythepink 11]

I, too, agree that Neux' listing is perfectly clear as to what is being sold.

 

Neux, don't get your knickers into a knot with this difficult buyer - rather, if you get a negative rating just appeal it and I'm pretty sure in the circumstances that BoB will make it disappear!

[Lukeness 10]

The listing states OVER AND OVER that it is for a docking station.

[Neux 10]

I think i'd better notify BOB about this buyer

I just received a negative ratings from the buyer as I expected

 

Stufruit 's Negative comment is

Did not recieve a iPhone as the comment states but a pod station-very misleading and untrustworthy!

 

I honestly think that this buyer is greatly confused

[voldermort 11]

I think i'd better notify BOB about this buyer

I just received a negative ratings from the buyer as I expected

 

Stufruit 's Negative comment is

Did not recieve a iPhone as the comment states but a pod station-very misleading and untrustworthy!

 

I honestly think that this buyer is greatly confused

 

Phone BoB tomorrow and tell them that your buyer is definitely trying to take a huge chance.......I have no doubt that negative will be removed.

Nowhere in your ad does it state you are selling an iPhone.

[JPBon 10]

As far as I can see this person actually has a vendetta type of thing going. See how he answered his positive rating from Neux.

 

Positive rating for Brand New iPhone 3G, 3GS and iPhone 4 Chargin...

30 May 2011

 

 

Comment:

SUPER BUYER!!!! Very friendly, quick to do payment and instant response. Its always such a pleasure doing business with super buyers, ThAnk

by Neux (34089 )

 

 

Response:

Keep the R41 and congradulations on the negative responce!

[voldermort 11]

well if i were in this persons frame of mind then i suppose the few DVDs i bought the other day i could always query as to why no DVD player was forthcoming as well :wtf:

[wayjen 10]

well if i were in this persons frame of mind then i suppose the few DVDs i bought the other day i could always query as to why no DVD player was forthcoming as well :wtf:

 

i demand pictures.

[voldermort 11]

well im wondering if i should demand a dvd player :biggrin:

[wayjen 10]

well im wondering if i should demand a dvd player :biggrin:

 

ask if you get a bookmarker with an e-book.

[voldermort 11]

ask if you get a bookmarker with an e-book.

 

dont be silly, you view an ebook via a pc, not so.........therefore logically you should get a pc with the book :ninja:

[wayjen 10]

dont be silly, you view an ebook via a pc, not so.........therefore logically you should get a pc with the book :ninja:

 

ebook, ewallet, etv......it's all to confusing for me.

[jphotography 10]

You do have his address, send him a free set of reading glasses!!!!! Can't believe people LOL

[bekka87266 10]

make a big red X on the phone in the pictures...

 

Looks awful, but nowadays only extreme measure works with these newbies....