brands online 10 Posted April 6, 2011 I received a rating from a buyer: Comment: YOU have sent me SECOND hand CRAP I have sent the photos to bidorbye to deel with you.dont tell me to send it back you will be putting flame toFIRE by mutsie (26 ) Response: We do NOT sell secondhand goods! And I do NOT take kindly to threats from ANYONE!!! I also proceeded to return the favour by rating the buyer negative. Here's why. I currently have about 20 of these in stock. I've also sold over 30 on BOB already. No problems. Now this buyer says it's secondhand.No communicationwith us either. Now if this was a legitimate problem, I would be happy to address it, but this is plain nonsense. After my response, the buyer mails me throwing insults around and saying she's reporting me to BOB. She also sends me pics of the item now chipped. Still no request even that I change the item, rather telling me that I shouldn't ask her to send it back, she's just reporting me to BOB. I pleaded with her to go ahead with the reporting as I have done nothing wrong with the advertising or delivery. Is this the right approach? I do NOT believe it's a revenge negative, when you get yelled at and accused falsely by buyers who hastil;y and unashamedly use that option!:evil: Share this post Link to post Share on other sites
kyle2 10 Posted April 6, 2011 A valid negative for sure, bad communication and unreasonable behaviour from the buyer. Thumbs Up on this one.:cool: Share this post Link to post Share on other sites
brands online 10 Posted April 6, 2011 After posting this thread, directing the buyer to it and replying to the mails that I refuse to deal with people who have no decency, I received a mail and an update of the rating to positive... Share this post Link to post Share on other sites
kyle2 10 Posted April 6, 2011 There you go! Power of public washing. LOL:sneaky: Share this post Link to post Share on other sites
retailrush 10 Posted April 6, 2011 @ brands online - you should probably change your response to the "first" negative rating as it comes across quite agressive now that the buyer has "presumably" changed their comment and their negative to a positive. Just a thought! :wink: Share this post Link to post Share on other sites
Seeds for Africa 17 Posted April 6, 2011 I think your neg whilst justified should also be changed in response to the buyers change. Pity that u have Had this. So unecessary and all the time it wastes could be bettter spent. I guess the buyer had other issues in their life that had nothing to do with you. Sounds like They were on a power trip. Normally masks insecurity and a miserable life! Share this post Link to post Share on other sites
