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Sethy85

How to cancel or adjust sale

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Sethy85

Hi

 

My mom ordered a product from a buyer and accidentally entered the purchase price plus R50 shipping in the shipping field. So now BOB EFT requires that I pay for the product and R650 for shipping even though it should only be R50. The seller does not know how to change this. Anybody know how we can rectify this?

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SProducts

The easiest way is to pay the correct amount, BobPay will still pick up your payment if teh correct reference is used. There will be a note on the confirmation email that the amount paid differes from expected amount.

Both you and the seller are aware of it and so there wont be a problem.

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