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mp3 player

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Bought this product last week and fetced it yesterday.

was advertised as new but everything was opened,its scratched on the chrome back and has some songs and alot of personalised settings for "janice"


Furthermore item box says 128mb/256mb/512mb/1gb-it was advertised as 4gb.


device is supposed to be plug and play for windows 2000 and up,i tried it on xp and vista and it did not work,thereafter i installed the drivers and the drivers say device not connected and windows says usb device not recognised.


I purchased this item under the mistaken belief that it was new and now its second hand and does not work(perhaps an import that does not work on South African pc's?)


Seller is very unsympathetic saying the "supplier" said it was new and there's nothing he can do.I feel a refund or replacement with a new 4gb Mp3 player would be fair. :(



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