Jump to content
Sign in to follow this  
Cali Craft and Gems

Can't edit my listings...

Recommended Posts

Jewellery Mall

Can't edit my listings get an error message

 

Error

A string field is too long for the database

 

And I had someone last night who said they couldn't bid on my items!

Share this post


Link to post
Share on other sites
Cali Craft and Gems

These problems seem to be hanging around still "unfixed", and if there were problems with bidding, then that could explain why last night's crazy listings were so pathetic compared to all the previous week's for ages!

 

The editing "error" is getting really frustrating now - I'm even putting off listing more items due to most of them being in the same sub-category!

Share this post


Link to post
Share on other sites
Jewellery Mall

Now i can't even list items getting same error

Error

A string field is too long for the database.

Share this post


Link to post
Share on other sites
Cali Craft and Gems

Thank you Hendri! I changed over to FireFox and the "error" has vanished...

 

I'll be looking at their other products, and hopefully things will start coming right on this side!

Share this post


Link to post
Share on other sites
Little Miss Muffet

Where is Bidorbuy on this issue?? I mean if this affected bids last night then it is not on.

I had a lot of tracking on items yet prices were so low.

What is going on here????

Share this post


Link to post
Share on other sites
Guest MacMuffin
Where is Bidorbuy on this issue?? I mean if this affected bids last night then it is not on.

I had a lot of tracking on items yet prices were so low.

What is going on here????

 

In all reported cases where users could not edit listings we contact people individually (4 sellers we are aware of) and found that in all instances their IE7 installation was possibly corrupt. Some people had outdated WinXP installations, others could not update their system or had viruses. In all instances a switch to Firefox, Chrome or Opera solved the issue.

 

Bids have not been affected and looking at average turnover/bids for yesterday, they feature a slightly better performance than last week and there is no decline/drop off. Editing listings and biding are two different sets of functions and the one would not affect the other.

Share this post


Link to post
Share on other sites
Little Miss Muffet

4 People tracking an item that sells for R11 or R21. I am not so sure.

Share this post


Link to post
Share on other sites
Jewellery Mall

I haven't been contacted - still can not edit some items and occasionally get an error when making a new listing. I had questions from a buyer yesterday who said he was not able to bid and at the price the item was eventually sold for it makes sense that others could not bid either!

Share this post


Link to post
Share on other sites
Little Miss Muffet

I downloaded Google Chrome but it jumbles up the alphebetical list of the categories and I cant use part of the html

I am not listing anything on crazy Wed again until this sorts itself out

Maybe users cant bid on our ordinary auctions either

Edited by geewhizz

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×
×
  • Create New...