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Cali Craft and Gems

Can't edit my listings...

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Cali Craft and Gems    10
Cali Craft and Gems

Just what I need - trying to do my "updates" - ie. relist total must be changed to 10 (from 4) and this is the message I get:

 

The Item can not be saved because it has error(s)

• You do not have permission to carry out this operation

 

(when I hit "Update your existing listing", the error message pops up and the selected sub-category "falls away". If you select the categories again, then it finally accepts)

Edited by Cali Craft and Gems

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lilythepink    10
lilythepink

The midnight gremlins are creeping in early?

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BeadsandBaubles    10
BeadsandBaubles

@ Cali Craft

 

Have the same problem, but only on editing existing listings - frustrating to have to do everything twice to say the least.

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Cali Craft and Gems    10
Cali Craft and Gems

Yip! But if you copy a previous listing as your "base" and just change the info, the same error kicks in... double the work!

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dstorm    10
dstorm

I had it last night doing NEW listings.

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Vinyl Lady Decals    10
Vinyl Lady Decals

Hi Cali

 

I think it has something to do with new categories, the sub-category you were using has probably changed, they the system is forcing you to choose a new sub-category.

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SUNMASTER    10
SUNMASTER
Hi Cali

 

I think it has something to do with new categories, the sub-category you were using has probably changed, they the system is forcing you to choose a new sub-category.

Tananka is right , i had the same problem and had to choose in the sub-category to fix it.Even when relisting the same item.:huh:

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Cali Craft and Gems    10
Cali Craft and Gems

The sub-categories have not been changed for my listings - Crystal beads, Natural beads, Crystals, specific gems, etc. Just very frustrating...

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MacMuffin    0
MacMuffin

Can you provide us with a tradeid?

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Cali Craft and Gems    10
Cali Craft and Gems

Tried today, and these gave hassles: (I did not "complete" the update / edit)

 

32753869

32756201

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SUNMASTER    10
SUNMASTER

Item Id 32761124

32761127

32761131

32760177

32713535

32717881

Edited by SUNMASTER

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MacMuffin    0
MacMuffin

Can you pls provide me details/screen shot with error message. If you edit your listing you will notice that we have changed how one can select categories (previously one big drop-down and now we split the category view).

 

If you change for example the top-level category you need to make sure that you have selected the other sub-categories. We are aware that the error message for not selecting the correct low-level category is misleading.

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Cali Craft and Gems    10
Cali Craft and Gems

The "error" appears when you try to edit the listing - be it changing the quantity, price, relist amount, etc - absolutely NO change made from the seller's side to the category.

 

Error1.jpg - screen shot BEFORE attempting edit of relist amount

Error1a.jpg - screen shot of result once you hit "update your existing listing" - note how the system automatically cancels out the subcategory selections!

 

Error1..jpg.0c28ab7d8049624da8376b6a319f9f9d.jpg

 

Error1a..jpg.9b5f75379cbe9bcafd3c6368d3dec673.jpg

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MacMuffin    0
MacMuffin

can you guys let us know what version of IE you are using - just tested here on IE7 and IE8 and don't experience the issue.

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Cali Craft and Gems    10
Cali Craft and Gems

I'm on IE7.

 

The error does not occur on every listing - be it auction or buy now. One listing can give you the error, you don't proceed, and go back to it a while later, and the error does not appear.

 

Weird...

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SUNMASTER    10
SUNMASTER

IE7 ver:7.0.6000.16982

 

Also does it in Firefox ver3.6.13 (CrAzY FDC's computer)

Edited by SUNMASTER

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Cali Craft and Gems    10
Cali Craft and Gems

Hi Mac

 

I've fathomed out where the problem lies with the "error" that you could not come across.

 

It only appears once you have "edited" the second listing with the same sub-category as the first. The first listing will always "go" through as normal, the second will kick up the error - be it an auction or buy now listing! (even if you just open the listing to edit it and do nothing, but click the "update" button at the bottom you'll get the error to see what I mean)

Use the following examples: Holistic & Esoteric - Aromatherapy

Listing number 32752652

Listing number 32753917

Listing number 32754535

 

Hope you find this "gremlin" soon - he's driving me nuts!

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SUNMASTER    10
SUNMASTER

Hope you find this "gremlin" soon - he's driving me nuts!

 

I hope so as well:evil:

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Cali Craft and Gems    10
Cali Craft and Gems

Hellloooo Mac? Anybody home???

 

These gremlins are begging me to quit BoB and go on holiday - they're driving me looney! :shock:

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MacMuffin    0
MacMuffin
Hellloooo Mac? Anybody home???

 

These gremlins are begging me to quit BoB and go on holiday - they're driving me looney! :shock:

 

Did you try it again today? What browser did you use (I notice that you log in with IE7 and IE8)?

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Cali Craft and Gems    10
Cali Craft and Gems

Hi. I only log in with IE7 - or at least that is what is on my so called "new" pc (the one that keeps freezing)!

 

I was doing updates to bead listings a few minutes ago and the error is still there!

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Little Miss Muffet    20
Little Miss Muffet
can you guys let us know what version of IE you are using - just tested here on IE7 and IE8 and don't experience the issue.

This is what is happening here.I did not change the month to March.It tells me there is an error with Crazy Wed but says nothing about the category

When I correct it it says I do not have permission.....

It is throwing the sub category out at the same time although it does not say so in the first report.I had inserted the category(Sub category)

IMG_3223..jpg.d6b78446bf7ca8df1e781cc75e01a254.jpg

IMG_3224..jpg.5611bb37ec7b3fb279dc70d72723d440.jpg

Edited by geewhizz

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SUNMASTER    10
SUNMASTER
IE7 ver:7.0.6000.16982

 

Also does it in Firefox ver3.6.13 (CrAzY FDC's computer)

 

Still have the same problem

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Little Miss Muffet    20
Little Miss Muffet
This is what is happening here.I did not change the month to March.It tells me there is an error with Crazy Wed but says nothing about the category

When I correct it it says I do not have permission.....

It is throwing the sub category out at the same time although it does not say so in the first report.I had inserted the category(Sub category)

 

 

The third photo that tells us to insert sub category

IMG_3225..jpg.53fff6f33a46e881068ae47ae8b35959.jpg

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