New buyer but bids not accepted???

[ATA STAMP CENTRE 49]

HI MAC/ADMIN/BOB

I have a new registered buyer who wishes to place a bid on one of my items-the trade id is 32046172-this is an expensive item but i am happy to accept bids from new buyers-The buyer says in q and a that his bid is not accepted anD he cannot proceed with the bid-Could anyone cast some light on the reason for this-Is there a limit to the amount a new bidder may bid.The item is listed at R11995.00

Any feed back or reason will be appreciated so i can convey this to the new bidder via q and a

THANKS NEIL

[voldermort 11]

to the best of my knowledge there is no price limit however find out if he is working solely on IE, if he is this is probably the reason.

[qball 12]

Not sure why he hasn't been able to bid, we have added the bidder to the Buyers group. He should be able to bid now...

[ATA STAMP CENTRE 49]

Thanks QBALL-I will convey that to buyer.

Regards

NEIL

[ATA STAMP CENTRE 49]

HI CUAN

Buyer still cannot place bid as at this morning-I have sent message via contact wizard but could someone perhaps contact the buyer (NEWTON DON ) and help him with the process.Much appreciated.

NEIL

[qball 12]

I will have to investigate, as there is no reason why he shouldn't be able to bid on the item, none of fraud measures have kicked in and he is in the correct group to place bids...

[ATA STAMP CENTRE 49]

Thanks CUAN

Dont want to lose the buyer before he has even started on bob

NEIL

[ATA STAMP CENTRE 49]

UPDATE

Buyer has now placed bid-thank you for all the help

NEIL

[qball 12]

One of those "unexplained phenomenon"... it's been filed under the X files... glad we could sort it out...