Missing pics

[Cali Craft and Gems 10]

I have found much to my disappointment, that my seven items that closed and were automatically relisted on 16 July at 19h30, all have their main images "missing".

 

I thought that this was a minor glitch, so edited the listings and resubmitted the images to no avail.

 

To double check I then did a general search for the one item, and it was not listed amongst the results.

 

Is it just me, or is there a problem?

[Seeds and All 10]

Same problem here :shock:

 

Did a search on the homepage for the word "bonsai" and found the same problem with my listings of that period.

 

EDIT:

 

These are my items that are affected by this.

 

http://www.bidorbuy.co.za/item/8475522/Babiana_stricta_Seeds_Bulbous_plant_Sow_Autumn.html

[qball 10]

Hi Janet

 

Please provide me with links so we can look into it.

 

Thanks

Cuan

[Cali Craft and Gems 10]

Hi Cuan

 

Thank you for your reply, but the images do show now.

 

I will let you know via this thread if it happens again soon.

 

Kind regards,

Janet

[Cali Craft and Gems 10]

Hi Cuan

 

Just going through my listings and there is another entire batch with the same problem - no pics! I am going to have to redo the image on each one as it seems it worked with the last batch.

 

I was just about to start with pasting all the links as requested, but then I took a peek at the "What's new" and I think you have a serious problem in general as everything has no images!

 

Oops! Now what?

 

I trust that your technical team will get onto it soonest, but until then, I'm going to manually update all my listings... only 38 of them (thus far)!

 

Kind regards,

Janet

 

UPDATE 22h30:

 

It seems that none of the updated images are showing either so I have not bothered with any new listings tonight which has now set me back a few hours.

 

I hope this problem will be sorted out quickly in the morning and that the previous listings that have been affected won't have to all be redone.

 

:?

[Tayama 10]

Hi Janet

 

Same problem with all my listings I did this evening - no main pics

http://www.bidorbuy.co.za/jsp/item/Item.jsp?Trade_TradeId=8490172

http://www.bidorbuy.co.za/jsp/item/Item.jsp?Trade_TradeId=8489651

http://www.bidorbuy.co.za/jsp/item/Item.jsp?Trade_TradeId=8489666

 

Regards

 

Amanda

[Coza1 10]

I also have the same problem with the following listings:

 

http://www.bidorbuy.co.za/item/8488001/Dynatran_AB_008BL_Camera_bag.html

http://www.bidorbuy.co.za/item/8489861/Digital_slave_flash_for_use_with_digital_or_film_cameras.html

http://www.bidorbuy.co.za/item/8489869/Universal_travel_charger_for_Nikon.html

[Coza1 10]

Hi Cuan,

 

The auctions are open and still no thumbnails. What now?

[Tayama 10]

Mine seems fine now - didn'tt do anything from my side so I don't understand why others (A lot on What's New) still remain without main pics.

 

Amanda

[qball 10]

Apologies, this has been resolved.

 

Regards

Cuan

[Coza1 10]

I closed one that was open and relisted them all. They are fine now, but I think we lost out on views earlier due to the error.

[Guest Guest]

Hi,

Just wandering if i am going to be compensated for 45 min in lost exposure on this Friday snap auction?

[qball 10]

I am afraid there will be no compensation.

 

Kind regards

Cuan