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miekel

Seller has not rated me

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miekel    10
miekel

Hi,

Apologies if a forum for this question already exists.

I have not yet received a rating from a seller (not +, 0 or -) after completion of transaction. I've requested that he rates me - after prompt payment and receipt of the goods. I have rated him, but what do I do now?

http://www.bidorbuy.co.za/jsp/item/Item.jsp?Trade_TradeId=8140991

regards,

miekel

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TaLamia    11
TaLamia

Wow your seller seems to be quite big, making them probably quite busy. But this is no excuse in my opinion, I make a point of rating every single one of my buyers and sellers, I don't find laziness an excuse, things like this annoy me... :(

 

I don't know if there is anything you can do to get their attention, just don't change their rating to neutral or negative now cos that would be unjustified. I guess you can only email and wait. Perhaps send him a q7a directing him to this thread to let him know that such apathetic service is not tolerated and does get noticed.

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missscarlet    10
missscarlet

One possible solution may be that a system block is put on which disallows a buyer to rate a seller unless the seller has already rated the buyer for the particular item - then again, that can also be abused and may well open a can of worms

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Cali Craft and Gems    10
Cali Craft and Gems

Sad to say, but I've had two "raw deals" regarding ratings over my time here.

 

First buyer (Feb/Mar 2008) bought literally hundreds of items from me, yet only rated maybe about 10% of the items.

 

Second buyer (from Dec 2008) bought stacks of Swarovski beads, rated me on less than 10% of the transactions, then claims she is too busy to do the rest of the ratings (in reply to a friendly email).

 

Once again the seller loses out!

 

Take a look at any seller's ratings - total items sold versus the total of the ratings received.

 

By example, my total items sold stands at 4529, yet add the ratings together and you'll only get 3579 - a massive 950 ratings "missing"! If only I had a few more of those missing ratings - I'd be so much closer to my gold star!

 

Wish there was an easier solution instead of just grinning and bearing it! I'm proud of the work I do and how I serve my buyers - pity the feeling wasn't mutual! (ie appreciated!)

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missscarlet    10
missscarlet

That is just the sort of abuse that I was talking about - I can not understand people who either do not pay immediately, or who do not rate - to me it is a question of good manners at the very least.

 

Perhaps that is a sign that I'm getting old as the people who do delay payment and/or do not rate are probably the same people that never say "Good morning", "Thank You" or who give you a very funny look when you wish them "Happy Christmas". As they say in Yorkshire "there is none queerer than folk" - not that I come from Yorkshire but in this instance I'll gladly use their saying.

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Virgotec    10
Virgotec

Eventhough I agree with what you are all saying here, we are all wasting our time, some people just don't care.

 

This subject has been discussed in numerous threads on this forum and always the same conclusion.

 

It is the buyer/sellers choice if, when and how he rates you. As long as he does not abuse the rating system.

 

Happy Bidding and Buying

Oops! ...........................and rating. :lol:

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Cali Craft and Gems    10
Cali Craft and Gems

I was brought up to show general courtesty where ever I go, or with whom ever I deal with. It irritates the daylights out of me now days when people can't even have the simple manners (ie please, thank you, good morning, etc)!

 

What also irritates me is if you call someone - example:

 

"Hello"

"Hi, this is Janet, I'm calling from Cali Craft, how are you?"

"I'm fine"

"Uhm, can I please speak to ...."

 

Then to end the conversation:

 

"Thank you, enjoy your day further"

"Ok, bye"

 

What's wrong with simple manners? I can't say "has that gone to the dogs too?" cos my dog has better manners than some people I've come across!

 

Sadly, as Bube has stated, one cannot force the seller or buyer to do the ratings - you can only hope like hell that they do, and that it is positive! You still get some buyers (and sellers) who simply cannot be pleased no matter what!

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missscarlet    10
missscarlet

Just had a thought - maybe a change to the way that ratings are calculated could assist. Currently I understand that ratings are calculated as percentages of good/bad/ugly in relationship - if this was perhaps changed to become in relation to total number of items sold or bought a very different rating may appear. This may just motivate sellers/buyers to rate especially if the ratings then fall below a particular level which would prohibit people from selling, or here's a thought, from buying. I need to think it through, but it may be a possibility.

 

Another option may be that buyers can't bid on another item until they have rated their previous purchase if such purchase was more than 14/21 days before their current bid. (same logic/rationale could also be applied to sellers).

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LokiMART    10
LokiMART

The reason so many buyers don't rate is because they spend so much less time in 'My BidorBuy' than sellers do. We as sellers are constantly confronted with the 'Recent buyers requiring feedback' link so we're far more likely to click it and sort it out.

 

Anyway, that's the least of the problems with the ratings system. As it stands I never give bad ratings regardless of the service because I know I'll get a revenge rating in return. It's all a bit pointless in my opinion. Not even worth worrying about.

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Gold_Man    10
Gold_Man

re buyers not bothering to rate sellers

 

An idea which I know isn't implementable: introduce a written multiple question quizz which every user has to complete & pass to gain / keep access to their BoB account. This would force users to become aware of trading conditions, what's expected, what's unacceptable, decorum... Wishful thinking, I know, but it would go a LONG WAY to minimising the amount of unnecessary time which sellers spend to & fro-ing emails to buyers, especially newbies. It's quite incredible how a buyer will, for example, refer to the size of the photograph of an item, choose to ignore the text where exact dimensions are specified, then claim that they expected an item "as big as in the photo" - after having bought a thin bracelet. Never mind the fact that monitor size & resolution will determine the size at whch a user sees a photograph. These same buyers don't complain when they buy a car yet have seen a photo of it which is 20x smaller than the real size of the item, do they? OK, had my little rant.

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Cali Craft and Gems    10
Cali Craft and Gems

Gold_man

 

You've raised some valid points there - especially with regards to the size of the image - you can state "highly magnified" to your hearts content, and you'll still get the buyer who complains that he / she didn't know the items were so small...

 

Then the colour issue too - got a poor rating the other day because the gem wasn't as "lively" as in image - uhm... compare daylight against artificial lighting against studio / professional lighting as used in some photography and tell me the item looks the same all the time!

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LokiMART    10
LokiMART

I just checked, and he's given over 28 pages worth of ratings? :shock:

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TaLamia    11
TaLamia

^^ I don't really get what you mean bube02, the link you posted is a link to the ratings he has given to buyers of his items...

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Virgotec    10
Virgotec

Talamia

 

My point is that he has never rated a buyer.

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TaLamia    11
TaLamia

I think you are confused about how the profile page works, according to that link he has given over 28 pages worth of ratings to buyers!

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Virgotec    10
Virgotec

Hi

 

No, I am not confused.

 

Here is the link to the "ratings from buyers"

 

http://www.bidorbuy.co.za/jsp/userprofile/UserReviewsReceived.jsp?User_UserId=426634&UserReview_ReviewedUserType=0

 

And here is the link to the "ratings given to buyers"

 

http://www.bidorbuy.co.za/jsp/userprofile/UserReviewsGiven.jsp?User_UserId=426634&UserReview_ReviewedUserType=0

 

See the difference in the figures in the summary blocks?

All 28 pages of ratings were given to the seller by buyers.

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Asha Craft Jewellery    10
Asha Craft Jewellery

huh?

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TaLamia    11
TaLamia

Since this thread is called "seller has not rated me" what you're bringing up is "buyer has not rated... "

 

He is missing 5 pages of buyer ratings. That is totally to be expected. People are inefficient at doing things properly. It's not bidorbuy's job to make people give ratings, it is voluntary. We've already established this. If the seller wants them that badly then do follow up emails to the buyers. Be proactive about it.

 

PS: bube02, you are confused it seems, I repeat, the 28 pages of ratings is what he the seller has given to his buyers.

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Virgotec    10
Virgotec

I think you are missing the point here.

 

This seller does not rate buyers, period.

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Asha Craft Jewellery    10
Asha Craft Jewellery

Positive rating for 1GB DISNEY MICKY MOUSE MP3 PLAYER 07 Feb 2009

Comment: great buy, thank you very much! by magicbox (659 )

 

Positive rating for Real Mini! All-in-one Mini Card Reader - dire... 07 Feb 2009

Comment: great buy, thank you very much! by magicbox (659 )

 

Neutral rating for Bluetooth USB Dongle 100m - Version 2.0 brand... 26 Feb 2009

Comment: No payment, still waiting... by magicbox (659 )

 

 

These are just a few buyers that the seller has already rated (seller rating buyer)

 

bube02 Posted: 02 Mar 2009 15:35 Post subject:

 

--------------------------------------------------------------------------------

 

Talamia

 

My point is that he has never rated a buyer.

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Virgotec    10
Virgotec

Does this make more sense?

 

Ratings from Buyers

 

Items Sold Positive Neutral Negative

 

Past Month 128 102 3 0

 

Past 3 Months 326 243 7 0

 

Total till Date 935 660 15 1

 

 

 

Do you see any such figures under "ratings given to buyers"?

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Asha Craft Jewellery    10
Asha Craft Jewellery

lol, the summary doesn't show when clicking on ratings given to buyers and ratings given to sellers.

 

but scroll down then you will see all the ratings he has given

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Virgotec    10
Virgotec

Hi Asha Craft

 

He does not rate a buyer, he merely replies to buyer ratings with a comment.

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TaLamia    11
TaLamia

There is no such table for that page, but if you just scroll down to the bottom past all those ratings he has given you will see that there are over 28 pages. :?

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