Payment System Error

[Vinyl Lady Decals 10]

Hi BoB Team

 

I have a buyer that has tried twice to pay by BoBpay Credit Card.

The payment won't go through, it says there is a payment system error.

 

I know there were some changes made yesterday and was wondering if this has possibly been affected by the changes.

 

Please could you investigate.

 

As always, thanks for a great site and all your hard work. It is highly appreciated.

[MacMuffin 0]

Hi - we currently have credit card payment issues and are busy looking at it. Incidentally I also had issues with my card at Spar and Woolworths - not sure if this is something generic, but we will try and resolve.

[digitalgheko 10]

Hi Tanaka,

 

Can you give me the TradeID / OrderID so I can investigate further.

[Vinyl Lady Decals 10]

Hi digitalgheko

 

The one order has come right, I was able to accept the payment.

The other one is O/No 3383602. This was actually the first one that gave problems, the payment wouldn't even go through at all.

I did advise the buyer to try again tomorrow.

 

Thanks for all your help

[digitalgheko 10]

Hi Tananka,

 

This issue should be resolved; please can you let me know if all is ok.

[Vinyl Lady Decals 10]

Hi digitalgheko

 

Thanks so much for your assistance, the payment went through and the goods have been sent.