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lilythepink

I am disappointed ...

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lilythepink

On 14 July I won an item from Angels Creations and paid for it immediately. I queried the shipping time of 14 days and was told that she has a full-time job, that is why she takes long to deliver. Okay, I rather ungracefully accepted it.

 

I then got a tracking number from her about a week later. That tracking number is still NOT in the PO system!

 

It is now FOUR WEEKS and still no receipt of the item purchased and paid for.

 

I am bitterly disappointed! And, yes, I do practise kindness whenever there is a reason to do so, but no communication and no receipt of the item has me feeling slightly less than kind.

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pablojani

I would be more than disappointed. I would be rather cross.

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ATA STAMP CENTRE

HI

All the reason to be upset as that is poor service but as of yesterday it is three weeks and not four as you say.

NEIL

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moppies

I also have a full-time job, at home I need to cook a decent meal, feed the pets, see that homework is done, tidy the house, washing .... but I always post the next day - even it is difficult for me. I feel that sellers do have an obligation towards buyers. Don't list if you cannot deliver - finish en klaar!

 

(I had a very bad experience with the said seller when she won some of my auctions):mad:

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babyface2

i do not know how many items this seller lists but i list a lot and even though i have to do the normal household chores i always try and respond to mails and pack on said day. i agree i would also be very upset. just decent to at least reply to email. there is internet cafes if your computor is broken. this might be the reason for no response.

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lilythepink

Well, today she tells me (in response to a negative rating) that "goods are in transit". Where to? The moon perhaps?? They were NOT at the PO yesterday and the tracking number she gave me is non-existent! And I apologise - yes, it is three weeks not four but it is just not good enough!

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MsPlod

Tough one!!

 

Well, today she tells me (in response to a negative rating) that "goods are in transit". Where to? The moon perhaps?? They were NOT at the PO yesterday and the tracking number she gave me is non-existent! And I apologise - yes, it is three weeks not four but it is just not good enough!

Hope that Angels Creations are going to get cracking LilythePink! Not great having this sort of treatment from a seller! :confused:

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DestinysAngels

:oHope she changes her user name Angels because Angels don't work like this!

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lilythepink

An update: With help from Berthus at CW it seems she has AT LAST posted the item late on 5th August - more than 3 weeks after receiving my order and payment! It is now in the system with the tracking number she gave me 10 days ago. Why give a tracking number if the item hasn't been posted and won't be posted for another 10 days or so?

 

Needless to say, she's lost a good customer!

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BumbleBee

 

Needless to say, she's lost a good customer!

 

Shes lost more than one Lily, I will never buy from someone with this sort of attitude towards their customers.

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