MsPlod 11 Posted August 2, 2010 True confessions time… Lucky enough to win a Winnie the Pooh watch (and several other goodies) on a crazy auction from Margate Kidz Stuff (for only R1) – I received the parcel only to find that the watch was not working. I’m not sure why – but I did not email MKS to let them know – but instead let them know in their rating: Good sale - well packaged and promptly sent. Many thanks - rather sad though - the minute hand is swinging freely - so will have to have it repaired. Within a few hours I received a response: Replacement sent – (tracking number included) Well, I thought I would wait and see – since I have had a couple of similar promises made to me by one or two sellers which have not been fulfilled. True enough – the replacement watch arrived. I am MOST impressed. Hats off to a seller with high integrity and good sales ethic!! And I BLUSH for not having had the decency to email them first before letting them know in their rating – although it was – and remains – a positive rating. Share this post Link to post Share on other sites
Little Miss Muffet 81 Posted August 2, 2010 Perhaps that is what Kidz are made of. With postage and all, even running at a loss Kidz stuff fulfilled their obligation. That is what good sellers are made of. You were a good buyer for not kicking up a fuss. Congratulations to both of you. Share this post Link to post Share on other sites
yolandewals 10 Posted August 2, 2010 I can agree, MKS is a stunning seller. She is always willing to help. I will support Ina any day Share this post Link to post Share on other sites
selabi 10 Posted August 2, 2010 me to Ina has always been very friendly and helpful well done Share this post Link to post Share on other sites
BumbleBee 10 Posted August 2, 2010 Agreed, MKS definitely is one of the better sellers and a top notch buyer too. I love hearing about good experiences on BoB, especially on Mondays Share this post Link to post Share on other sites
MsPlod 11 Posted August 2, 2010 Not the only one... Almost without exception, my experiences on BoB have been WONDERFUL! This particular one just was truly remarkable in that although I did not ask for anything to be replaced - MKS simply did it without a moment's notice. Blown away I was! Share this post Link to post Share on other sites
lilythepink 11 Posted August 2, 2010 I have also had excellent service from Margate Kidz Stuff. A fantastic, helpful seller! Share this post Link to post Share on other sites
kyle2 10 Posted August 16, 2010 Fantastic to hear about such a seller, renews faith in the system, other unscrupulous sellers could take a page fom MKS' book for sure. Share this post Link to post Share on other sites
Pharos 10 Posted August 24, 2010 Now we know who is the Winnie AND who is the Pooh! Share this post Link to post Share on other sites
lilythepink 11 Posted August 25, 2010 And who is Tigger? Share this post Link to post Share on other sites