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Angeluv

I cant see a payment status

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Angeluv

Normally when i get an order, it says 'awaiting eft payment' or 'eft payment completed.

I have a new order, but it says nothing about payment - no 'awaiting eft payment', nothing..

Why is that ?

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BeadsandBaubles
Normally when i get an order, it says 'awaiting eft payment' or 'eft payment completed.

I have a new order, but it says nothing about payment - no 'awaiting eft payment', nothing..

Why is that ?

 

Hi, it will only show if the buyer has actually completed the order.

 

In my case where I accept orders over 4 weeks I send an email to the customer asking them whether they would like to order more goods over this period, and if not would they please complete their order- some newbies have to be "talked" through the process of completing their order, explaining the advantages of having all the necessary details auto-generated. Especially the tools for sellers to be able to do the invoicing.;)

 

A quick mail to the buyer usually does the trick.

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Angeluv

Thank you.

HOw do you auto-generate your details ? By email, or bob ?

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