SProducts 10 Posted June 28, 2010 I bough a Laptop, from the listing it had a Windows 7 operating system. Other Laptops & Notebooks - Fujitsu Siemens Esprimo V5505 2GB Memory 120GB HHD was sold for R2,500.00 on 14 May at 14:01 by rene09 in Port Elizabeth (ID:21878302) When I received the Laptop there was no CD for operating system or drivers, okay I emailed seller and asked for the CD even if its a copy and atleast the PRODUCT KEYS which I can use should the Laptop crash. Seller promised to send on Monday and when reminded never responded. A few days later the Laptop wanted me to activate Windows 7, when I tried I got a note that my operating system is counetrfeit and cant be activated. I bought this Laptop only because it had Windows 7, I already have one with Windows Vista and its not charging and have to use it connected to mains. This laptop is basically without the operating system and I have to buy one which will costs me well over R1000.00, not to mention there are no drivers, I searched the net and couldnt find them. I want the seller to refund, but they are not interested or responding to my emails or Bidorbuy's emails. The Laptop is useless without a operating system, worse now its slow and disconnectes from inetrnet everytime you try to use due to the operating system not being genuine. My question, can I open a case or claim or anything somewhere to get my money bacj and buy myself a Laptop I can use? Sipho Share this post Link to post Share on other sites
lilythepink 10 Posted June 29, 2010 If you've bought a misrepresented product, you have every reason to open a case against the seller! In your shoes, I certainly would. Share this post Link to post Share on other sites
RISadler 10 Posted July 1, 2010 Call the BSA at 0800110447 and tell them the whole story. Share this post Link to post Share on other sites
mellowred 10 Posted July 1, 2010 The advert clearly states Windows 7 Sipho, so you certainly have a case against him. According to his ratings, he also sold a PC with illegal Windows XP in February this year. Share this post Link to post Share on other sites
SProducts 10 Posted July 2, 2010 Thanks guys for your respond, I will definately give BSA a call, and hear what they say. @Mellowred I noticed the rating, guess what I rated teh seller negative but my rating doesnt appear on their profile. On my profile I still have an option to rate, but when I rate the system says I've already rated. Maybe a bug, I dont know. Sipho Share this post Link to post Share on other sites
