Jump to content

Search the Community

Showing results for tags 'returns not accepted'.



More search options

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • bidorbuy General Discussion Forum
    • bidorbuy Announcements
    • bidorbuy Promotions
    • Community Forum Announcements
    • Forum Rules and Information
    • Feedback to the bidorbuy team
    • Selling on bidorbuy
    • Buying on bidorbuy
    • Ratings Q&A
    • Wanted Items
    • Weird, wacky or funny items
    • Shipping, Post Office and Courier Issues
    • Community Chat Forum
    • The bloomin' computer
    • Community Workshop
    • Forum Community Watch
  • bidorbuy Category Discussion
    • Forum Category Announcements
    • Events & Charity Auctions
    • Antiques & Collectables
    • Art
    • Auto & Boating
    • Baby
    • Books & Education
    • Business Opportunities
    • Camping & Outdoors
    • Cars and Parts
    • Cellular Phones
    • Clothing, Shoes & Accessories
    • Coins and Notes (for the Numismatist)
    • Computers
    • Crafts
    • Electronics
    • Food & Beverage
    • Gaming
    • Gem stones, Precious stones, and Semi-precious stones
    • Garden & Pets
    • Health & Beauty
    • Hobbies
    • Holistic & Esoteric
    • Home & Living
    • Jewellery & Watches
    • Memorabilia
    • Militaria
    • Movies & Television
    • Music & Instruments
    • Photography
    • Property
    • Sport
    • Stamp Collecting and Philatelic Forum
    • Tools & Equipment
    • Toys & Hobbies
    • Travel
    • Unusual
    • Wholesale & Bulk Lots

Calendars

  • Community Calendar
  • Public Holidays
  • UN Observances
  • Funny holidays

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Found 1 result

  1. Faiz-e-Wajih of ZNet Computers just threatened me via WhatsApp for "crossing my limits" after I submitted a claim under Buyer Protection following the return of a fake laptop battery they had sent me and refused to reimburse me in full (in open violation of Section 54 of the Consumer Protection Act of April 2011). The battery was not "as described" and did was not compatible with my computer despite it being advertised as such (see details below). When I brought this to their attention they asked me to return the battery which I did at my own expense. However, once they had the battery back in their hands they refused to give me my money back. On contacting Bid or Buy over the phone (great service on a Saturday by the way, thank you!) they confirmed that when an item is not "as described" the seller should reimburse the customer for the cost of the product including the courier fees to have the item sent to the customer and returned. When I made Faiz-e-Wajih aware of this, gave him the ticket number for the issue and reminded him of how he was in breach of Bid or Buys terms and conditions, he got even more upset and I got the following reply: In order to prevent further confrontation and allow the Buyer Protection process to continue I decided to block him following a lengthy thread of back and forth exchanges where he tried to delay matters as much as possible. While the battery was stated to be compatible with a MacBookPro8,2 and it looks like a compatible variant, it is not at all:: 1. The fake battery only lasts to about 50% before shutting of the computer without warning (and causing one to loose work); Despite two full recharges (as per instructions from 2% to 100%). It also weighs half of any other generic and is completely fake: 2. The ZNet battery only supports 300 max cycles where any other Apple variant guarantees 1000 max cycles. Even at 923 cycles my old battery performs this fake battery: 3. The fake battery causes my MacBook to perform very slowly, it throttles the performance down %400%! Please see the GeekBench Scores I ran showing the difference (833, 2805 on the ZDnet Battery and 3117, 9928 on the original Apple battery). It's is a pity because I understand that Amir who used to work for ZNet Computers has left and I imagine he was the reason they have such a high customer rating that is now being used to take advantage of people.
×
×
  • Create New...