Search the Community
Showing results for tags 'fees'.
Found 2 results
I have recently noticed a trend with buyers, especially newly registered buyers. For Example: Buyer would place a large order with you and not pay for it. Your Fees on this sale has already been deducted from you account After 7 days you File an SNC, which takes another 7 days. On the last day the buyer tells BoB that he still plans on paying, so the SNC gets extender by another 7 days So you have now basically waited 21 Days where your money which has been held ransom in BoB If for what ever reason you don't have enough funds in your BoB account, and you are an advance seller. BoB will proceed to debit your bank account for the fees of a sale which has not been paid by the buyer. Could anyone explain to me how this makes sense? To me this is a major flaw in the system. It opens sellers up to abuse in terms of fake orders, which I have seen often on my own account recently. The last one was a fee of just over R4000 for a single sale which is not going to be paid as the buyer has no ratings and registered that same day. If I have to follow procedure now I will be debited for this amount ( Which I have already been notified of) and then wait a possible 21 days to get my money back....
I would, very much like to know why i have so many sales not completed (SNC) which just seem to eating away at all the paid advertising i do. Why will bob increase fees and not refund for Advertising?