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Showing results for tags 'difficult seller'.
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I placed an order on the 4th Sep 2017, knowing that I am paying for delivery and as advertised delivery would take place within 5-7 working days. The seller has given me numerous dates of when I should be at home to receive my order, first the 12th Sep, then nothing arrived, then the 15th Sep and again nothing arrived, lastly the 19th Sep and I waited at home and there was no delivery. The seller has now stopped responding to my messages and is quite arrogant in that they keep giving me dates and not sticking to them showing a complete lack of professionalism. I confirmed delivery period before I purchased the item as I required it urgently. Now that the seller has not kept their side of the advertisement, surely the contract and terms of sale has been breached. I requested a refund of my money as I could've bought another product in that time but the seller has not responded. I have e-mailed bidorbuy and am waiting for a response. Surely bidorbuy should step in to say the contract has been breached and I should get a refund?
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- delivery
- breach of contract
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