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A very poor amateur attempt. Please let us keep the old site which we and the buyers are happy with. At least it works and is user friendly which is more than can be said of the new site.

New site layout is a mess. Very Inefficient layout. Looks like a back door amateur designed website. Not class leading!

I cant post parcels as i cant see who paid or who hasn't. You are responsible Bidorbuy. Fix youre site. You are really deteriorating the last few months. You making it impossible to sell on Bob and that affects both of us. Its like my 8 year old is programming and designing youre site, But i do think he can do a better job, Employ people that can actually do the job. Or just get rid of who ever did this crap. There is so many problems to mention. Did you contact Wix to get someone to design youre site? Because he cant.

The problem is that BidorBuy has in a way lost contact with the people who pay their salaries – the sellers on BidorBuy. (We have seen the same thing with the current Government who does not realize that the taxpayer is the person who pays the salary of the government employee). It seems that BoB has over-compensated trying to please buyers in every possible way, but have lost contact with the sellers – those hard working guys and girls that keep BoB going every minute of the day. BoB, before you switch off the old link – please do a survey under top-sellers regarding how happy they are with the new BoB-layout. If most are predominantly against the switch, and you proceed regardless, you will probably be the ones that will be switched off. On a more positive note, I think you need say 6 months to panel-beat the new system before you do a seller-survey - THEN you will know if you must switch :– your “tax payers” will give you the thumbs up (or not). And then you will know if the majority that pays your salaries are happy and what you must do to keep BoB successfully afloat. I wish a prosperous 2020 to all BoB–staff and fellow Bobbers. Together we will (and must) succeed. Pierre Pierre_Henri26391 100.00% Positive Ratings

BOB does not have a great history of listening to sellers complaints. Let's hope that this time is different. Please BOB remove this new site which appears to have been written by an amateur with little understanding of selling on line. We are quite happy with the present site and so are our buyers. I can only see a downturn in sales from now on if BOB persists with this very poor site. Please BOB, for once, listen to your sellers !

I agree, this new look is a disaster and if it stays like this then i'll be gone!! Old golden rule "if it ain't broken, don't fix it"

Agreed. Cant open auctions that have current bids on. Horrible to navigate.

See new format and one can no longer see who the seller is when scrolling without opening the post. There are a few sellers that I would not buy from again and it is a nuisance to have to open the post to see who the seller is.

I never write on blogs, but here i think BidorBuy made a real mess of a system that even if it was not perfect it actually worked. To try and re-list 700 plus items per day on this clumsy layout over 2 hours it is a little too much time spent. I agree with the above comments, a Beta version should have been tried out , mostly with the larger sellers, pages are clumsy and cluttered, poor design....etc etc. My 2 cents worth.. Carlos

The new pages look too EMPTY with lot of white background. It might take weeks / months to get used to it. I SUGGEST sellers and buyers have to be given a choice to to use older layout.

will be taking my sales to Facebook in the meantime

When I receive a message from a buyer, I can only see the first sentence. In the past you can click on "read more" to see the rest but now that option is not available ... The question thus stops in mid sentence...

@DaveDave2013 I am disappointed that after more than doubling our fees almost 2 years ago this "new look site" that is a disaster is the result of all that extra money we have been paying you. We asked for simple little things like, allowing us to group multiple order together, a simpler more streamlined SNC system, etc. What do we get from you? Just more complications. The problem with BoB is not the layout!!!

I had two orders this morning. On the one I was allowed to rate only one sale of the 2 on that order. On the other order I was allowed to rate the buyer for each individual sale. On neither of the 2 was I allowed to rate multiple items in one order at once. It took me almost an hour to process 2 tiny orders which shouldn't have taken me 15 minutes.

I can't see the seller's names. There are some sellers I don't want to buy from again, or who are just dreamers in the stamp section that I want to just scroll past. I can't find the "search for sellers" anymore. I normally search for a few sellers daily to see if they have anything new posted that I might need in my stamp collection. If I move my mouse towards "what's new" it moves over the top item on the left, I think it's called "digital", then a popup bar appears and covers "what's new". Annoying. I like to look through the stamp section with rows, like it was before, but tiles are default and I have to constantly click rows with every search. Annoying. If the item is a buy now or an auction isn't clear either. Why do you have to change something that worked perfectly and was user friendly?

I just checked out the OLX site - BidorBuy's only current competitor in SA, and it looks if the same programmer is responsible for both major disasters. (The OLX-site is strangely similar, but even worse than Bob's new layout). BidorBuy - PLEASE just revert back or face the music - currently something like 90+% of those in the forum-pole are urging you to do that. What exactly is difficult about understanding that the overwhelming majority of your current users are horrified ....? Just give us back the old format please. The new one is not sucking, it is a disaster already happening.

The New look is Totally Crap akin to the new look on OLX. Go back to what we had. Who thinks up this type of thing? Idiot!

This new site is awful. I don't even feel like making the effort to list anything on it. But this is Bid or Buy for you and they won't listen to the people who keep them afloat. Once you lose your loyal customers you won't get them back. It's simple, and you don't need a business degree to get it right - listen to what your customers want.

Thanks DaveDave2013 I did use the old site. Just thought I would bring it to your attention.

My concern is that apparently reverting back to the old site is only temporarily...

This new layout sucks! Can't see sellers names ! What was wrong with old layout ?

The problem is that BidorBuy has in a way lost contact with the people who pay their salaries – the sellers on BidorBuy. (We have seen the same thing with the current Government who does not realize that the taxpayer is the person who pays the salary of the government employee). It seems that BoB has over-compensated trying to please buyers in every possible way, but have lost contact with the sellers – those hard working guys and girls that keep BoB going every minute of the day. BoB, before you switch off the old link – please do a survey under top-sellers regarding how happy they are with the new BoB-layout. If most are predominantly against the switch, and you proceed regardless, you will probably be the ones that will be switched off. On a more positive note, I think you need say 6 months to panel-beat the new system before you do a seller-survey - THEN you will know if you must switch :– your “tax payers” will give you the thumbs up (or not). And then you will know if the majority that pays your salaries are happy and what you must do to keep BoB successfully afloat. I wish a prosperous 2020 to all BoB–staff and fellow Bobbers. Together we will (and must) succeed. Pierre Pierre_Henri26391 100.00% Positive Ratings Quote

Hi @time_machine Thanks for sharing. You are correct, for the time being you can access the old site via the link you mentioned however, this will not be a permanent feature. In light of this, if you spot any bugs or issues please would you share the specifics with us so that we can take a look at them.

Hi @TradeRouteAuctions If you navigate to all your open products we have "Sort By" button with the relist option. Note:The result is currently showing the relist products ascending (which puts the trades with the relist option on the last page) I will ask our developer to just make a change to show the trades with a relist option as descending. (I will keep you updated on this change) I hope this helps you and please let us know if you encounter any new issues.

Hi @ATA STAMP CENTRE You can rate multiple users in bulk, and rate one user with multiple orders. Here's the step by step guide on how to do it: 1. Navigate to My Bidorbuy - Selling and click on Feedback: 2. Select the orders you want to include in your bulk rating: 3. Click on Rate Selected: 4. You will have a pop-up where you can write your feedback and save the rating which will apply the same rating to the selected orders: To rate a specific buyer you can use the Refine section on the left: I hope this helps you and please let us know if you encounter any new issues.

Yes there is way too much space between the listings ( and they still can't get the sellers name in) The old site displayed 40 items on a page, the new one has just 24

The new pages look too EMPTY with lot of white background. It might take weeks / months to get used to it. I SUGGEST sellers and buyers have to be given a choice to to use older layout.

Can only rate per single item and not multiple items per buyer as we were able to this is too time consuming so ratings will not be completed anymore from seller and buyers alike and no true refelction of serivice will be recorder........one thing after another, and this was designed and effected by BOB internal it department...........my sweet geezuz....people who should have an intimate knowledge of the inner workings and needs of sellers and buyers,,,,,i think not,,,, why please ,why did you gentlemen not do a test group first before this live disaster??

because as soon as you are used to a system, they quickly change it

the people programming this new site have never sold anything on BOB

I the meantime I will take my sales onto the many facebook groups which allow sales, until this issue is resolved

its the old saying "if it ain't broke don't fix it"

I know another website that changed the format - they lost so much money they quickly reverted back

I wonder if the programmers have ever sold anything on BOB, new system 1. Hurts my eyes 2. too much scrolling, you cannot see all pictures and the description in same frame, you have to scroll, to much clicking "next etc" . keep it simple, another thing you have to copy and paste each photo into the "add picture" link if photo comes from outside, why can't you just copy and paste all 6 photos in one go?

Very happy to see some action,this is serious problem,so please address it another major problem is when u list for crazy wed the duration has to be done manually-previously when u clicked on crazy wed during listing the starting date and time would automatically be activated and then we only had to manually install the end time,this has added a few minutes to each listing,surely a simple fix please also on the home page the toolbar cannot just have promotions and expect buyer and sellers to understand what these are this should be promotional auctions and under this a better display of crazy wed and snap friday,weekend specials etc in block format ,highlighted etc as these are important saes auctions and buyers can see where to look and go to them please address these there are numerous other funsctions that need addressing so please read the forum and take action thank you neil

The "new" look is the final nail in the coffin... I for one will be changing over from BoB on it's death bed to an online platform that is actually alive and kicking! (and has a far better reputation than BoB with clients all over the globe - sadly fewer SA buyers but I am certain that with the changes that BoB has made, this other platform will sky rocket!) Bye Bye BoB... my condolences to all affected!

ON CRAZY WED U CANNT SEE WHO THE SELLER IS... BUYERS HAVE PREFERENCES OF COURSE AND DONT LOOK AT ALL THE SELLERS ITEMS BUT NOW THEY HAVE TO OPEN EACH ITEMS TO SEE WHO THE SELLER IS-THEY JUST NOT GOING TO DO THAT HENCE THE FEW VIEWS AND WATCHERS AT THE MOMENT ON THIS CRAZY WED-CAN THE SITE DESIGNER OR THE EXECUTIVE OFFICER THAT APPROVED THIS LAYOUT PLEASE JUST COME ON THE FORUM AND TELL US WHO HE IS,AND WHAT MOTIVATED THIS DISASTER,AND DARTH PENGUIN,THAT ONE LINER REPLY OF YOURS MEANS NOTHING ON THE BIGGER SCALE OF THIS DISASTER REBOOT BACK TO OLD AND HAVE SOME ONE THATS ABLE REDESIGN THIS DISASTER ELSE ITS OUT OF BUSINESS IN A FEW WEEKS-THATS FOR SURE NEIL

@DaveDave2013 When I click on Sales to (Insert Buyer Name) I cannot see the thumbnails on the orders. Only once I have changed the status of the order the photos become visible.

@DaveDave2013 When downloading sales I can only download sales for the past month. Why can't I download sales for a longer period. I allow 30 days and sometimes even 60 or 90 days for combined shipping. How am I to download sales older than that?

I can't find a way to rate my buyers. How does one do that?

@DaveDave2013 Why can't I rate multiple items within an order? Must I really rate each item individually now? Why does it not auto-complete my rating? Should I now be typing each rating out? Was this new look tested before it was launched?

for sure,we been here and helped bob grow,but now they dont give a sh,,t listings being tedious is one part of the problem,the main thing now is the buyers have no clue how to do things either,they cannot see who the items are being sold by until opneing the items ,so all the goodwill u built up with clients is gone out the window,i have hardlly had views on my items for wed which shows me the site is a problem as by now i would have many views and watchers its ridiculous,will someone please take responsiblity and fall on his sword or is this like eskom where no one takes the blame and no one knows who is running the show??

Bidorbuy is one of the most uncustomer focused companies I've experienced, they do what suits the developers and screw the end users, it's a weird choice to make. From what I have seen the new interface is garbage, try finding the rating and how to rate a buyer or edit a rating on your sales list, the interface layout also changes randomly with each new sale . Also the contact number is not listed below the address on an order, why do that.. They appear to do just about zero User Experience testing, maybe it's a bunch of amateurs running the ship.

these are not teething problems,these are poor design faults that could have been foreseen if any one bothered asking, similar to medupi and kusele design flaws,BOB SHEDDING (SELLERS AND BUYERS)IS THE NEW BUZZWORD

taking 3 x longer to list an item... will be spending the day listing on ebay... hope they read the comments and can do some changes to be more user friendly and not so tedious..........

and then to group buyers orders together u have to use refine,top right,then back to per buyer ,and then back top right to apply,to use enter buttun does not activate so very very tedious.

Crazy wed is biggest listing day of the week Not to have the date and time automatically set when u click promotional listing for crazy wed is RIDICULOUS-MUST WE REALLY GO AND SET THE DATE AND TIME FOR EACH LISTING????????????//// ask some one guys before u design non working layouts please its not hard ok

WORKING but when listing it sets the time as when u list and then ask after that for promtional type and when u click crazy wed it does not automatically change the starting time and date?????what a f up- i cannot go and change 100 listing manually as u list...bob better be reading these notes here or no turnover this week

Sometimes it goes even beyond, buyer responds / appeals to SNC saying they are planning to pay and they are given further time and still doesn't pay. We are forced to keep the item for over 15 days and end up losing the selling opportunity during that period.