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I screen capture all payout requests (showing date and time requested). If my bidorbuy account doesn't reflect the payout by 2pm I phone them. We shouldn't have to do this...

I have recently noticed a trend with buyers, especially newly registered buyers. For Example: Buyer would place a large order with you and not pay for it. Your Fees on this sale has already been deducted from you account After 7 days you File an SNC, which takes another 7 days. On the last day the buyer tells BoB that he still plans on paying, so the SNC gets extender by another 7 days So you have now basically waited 21 Days where your money which has been held ransom in BoB If for what ever reason you don't have enough funds in your BoB account, and you are an advance seller. BoB will proceed to debit your bank account for the fees of a sale which has not been paid by the buyer. Could anyone explain to me how this makes sense? To me this is a major flaw in the system. It opens sellers up to abuse in terms of fake orders, which I have seen often on my own account recently. The last one was a fee of just over R4000 for a single sale which is not going to be paid as the buyer has no ratings and registered that same day. If I have to follow procedure now I will be debited for this amount ( Which I have already been notified of) and then wait a possible 21 days to get my money back....

The new bidorbuy... It seems all common sense have escaped them. Surely the buyer needs to submit a form of proof that they actually made payment. What possible proof could you submit that you haven't received payment.

Today I submit a SNC - Reason - Buyer has not paid. Buyer responds with - I HAVE PAID. BoB instantaneously retracts the SNC without any evidence or proof of payment required, and subsequently informs me that the SNC has been retracted and that I (the seller) need to submit any relevant information that will back my claim. WHAT???? The order detail clearly indicates that the BobPay EFT has not yet been completed. I am lost for words.... Order 14452964 by lynettevdwesthuizen8328 1 X Braided USB Cable Charger for Samsung 1.5m SNC Reference 2C1EF-013E, Auction 354155276, Bid ID 41733202 19 July 2018 11:59 SNC Filed Payment not Received 19 July 2018 11:59 Buyer Notified 19 July 2018 15:04 Buyer Responded I have paid. 19 July 2018 15:04 Retracted

Sellers have to buy boxes , paper , tape , printing paper for shipping labels , ink for printers , and bubble wrap plastic etc SAPO , POSTNET charges according to size of box and weight . Now Bid or buy is also charging sellers for a service on shipping they do not provide. If they want to charge they must start their own shipping company. Sellers will have to keep all the above in mind . Bid or Buy success fee almost doubled 1 March 2018 plus this charge on shipping. If Bid or Buy does not reconsider. Sellers will have to increase selling prices and shipping cost which will most probably result into less sales.

You are strangling the goose! I do accept a fee charge for the goods price but the shipping costs is not part of the BoB system.

Dear Bidorbuy As a small seller on your platform, I am dismayed at the latest turn of events. Perhaps you have a logic that would be beyond my capacity or understanding, but a simple truth stands out to me: In this fast world we now live in, if you blink an eye, something has died or become obsolete. I would be saddened if this happened to our trading platform for obvious reasons, but I can find no other explanation than modern greed, and the blatant disregard for much intelligent opinion offered here. I also understand that "loyalty" and "integrity" have become catch-words in modern society, and that this is not a democracy you run. Were it so, I suspect you would be relegated to the ranks of the unemployed by the sellers you offer dried carrots as reward. Small as my contribution has been to this platform, I have loved it and respected it and have never cheated the system. Some of us sellers struggle to get stock in an increasingly difficult economy and market with competition rife at every turn. Your placing this extra burden on us and the buyers in turn, bodes darkly for your future. I have not written this as an appeal to you, rather as a reasonable "my voice was also heard". With regard Jan Nezar.

This is crazy now we as sellers some of us are poor pensioners have to pay a percentage of the postal cost !!!!! who thought out this brainwave ? is this the way to thank your customers ? this is unacceptable

I Have to agree with most of the Sellers. We do not mind a increase in fees but keep it reasonable. There is also no sense in punishing ALL Sellers by charging extra fees on shipping, it is surely not going to decrease shipping rates. The Post Office also increase there tariffs starting April witch will increase sipping rates more. it also doesn't make sense to charge the sellers with fees for a surface you do not provide (postage, courier, Postnet). Deal with Postage charges that are to high separately and ask for prove of postage if necessary. We deal with overseas Buyers regularly and on some of the items the postage is high and we will provide proof of costs gladly. It is also very confusing and unfair to have different commission rates on the different categories.. BOB is a great platform for sellers and buyers and I am sure we can reach a way that can work for all of us.

Bid or Buy - Are you insane with your price increases? Would you accept a 100% increase from your service providers??? You are not legally allowed to charge a service fee on a service you do not provide (ie postal / courier services)! Take notice of what your sellers are saying - you are asking for people to go elsewhere. You are following the example of politics in South Africa - steal as much as you can! So very wrong. You WILL be losing a LOT of business if you don't re-adjust your fees!!!

My account is now blocked by Bid or Buy because my items shipping cost was too high Yet it was priced at R1.00 Many sellers add some fat onto the shipping to be able to provide the item at R1.00 and still try and break even when it does sell for R1.00 I read another post where a buyer who complained about shipping costs was told that the seller determines the price Whats different from that seller and me? Bid or Buy picks and chooses its policies for specific people. This is unfair Also, there's nothing we can do it about it...now so, I've decided its a new year and we should get rid of old rubbish, so Bid or Buy has to go All the best Sellers and buyers who are the reason for Bid or Buy still being open for business Regards