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  1. TradeRouteAuctions

    TradeRouteAuctions

    Members


    • Points

      7

    • Content Count

      41


  2. Pierre_Henri

    Pierre_Henri

    Members


    • Points

      2

    • Content Count

      1,466


  3. johs01

    johs01

    Members


    • Points

      2

    • Content Count

      2


  4. Darth Penguin

    Darth Penguin

    bidorbuy staff


    • Points

      1

    • Content Count

      65



Popular Content

Showing content with the highest reputation since 10/17/2019 in Posts

  1. 2 points
    I'm selling Smartphones and at least once a week someone tries to buy a phone fraudulently. It is easy to see when you get these sales because the client has no ratings and also opened the account the same day they placed the order. Now we need to wait 7 days to file an SNC as well as another 7 days to get our money back. This is really ridiculous. On EBAY they only charge a "Success Fee" when actual payment happens. This way I don't have to keep on filing SNCs.
  2. 2 points
    We also lose thousands of Rands every month in lost enhancement fees. I am even afraid to enhance many listings with home page / premium enhancements, afraid of losing those R 50s and R 100s due to non paying one timers
  3. 2 points
    Sometimes it goes even beyond, buyer responds / appeals to SNC saying they are planning to pay and they are given further time and still doesn't pay. We are forced to keep the item for over 15 days and end up losing the selling opportunity during that period.
  4. 1 point
    Once a buyer completes order and pays via credit card - Buyer receives an email stating "seller is notified about payment and seller needs to accept payment". Please see attachment which Bidorbuy sends out to buyers. However seller never receives any email about payment, Buyer starts chasing about shipping while seller is unaware of payment. Bidorbuy sends a separate email to buyer asking for ID etc for verification and once it is sent verification can take up to 48 hours. I suggest that the communication sent out to buyers should state that - "Once verification is done sellers will be notified about payment". This will avoid buyers chasing for items before a credit card payment is notified / accepted. Atleast 50% of credit card payments I had to intervene and assist buyers stating verification process etc., this is becoming a routine.
  5. 1 point
    This definitely adds to the reasons sales have slumped overall last few weeks Google chrome is the most popular browser and used by over half internet users If they getting these messages when trying to access BOB to make purchases then they cannot do so and will give up and thereby we lose potential sales and customers,,,,and they might stop trying and never come back..
  6. 1 point
    Hi, Have you changed something like search criteria? I have priority/ category featured listings but over the past week, my sales have dropped to 0 - which is very sudden. Something has changed - please let me know how to fix it.
  7. 1 point
  8. 1 point
    Third party software failure. I'll escalate.
  9. 1 point
    BoB why do you make it so confusing to calculate the success fee? You are suppose to look after the sellers that put money in your pocket, but you just make it so that it is very unattractive for new sellers, We cant you make a success fee calculator for the sellers? Or maybe you dont know how the calculation works yourself? Also why do you take commission from an order even before it is paid, why dont YOU wait seven days to take your commission, you have our bank details it is not like we are running away with your money, but you make it more and more difficult, you chase the sellers away from your platform, i dont know what is your plan but maybe you can share it and we can take hands and work on something that we all agree on, or are you scared your pocket will suffer? Why dont you take onboard the suggestions from the sellers and work for a platform we all enjoy? Or are you all about the money, screw the rest
  10. 1 point
  11. 1 point
    Seriously BoB why do buyers get up to 14 days before an SNC can be finalised surely this can be reduced especially if the seller states payment within 48 hours after auction has closed? Such a waste of time & patience
  12. 1 point
    Looks like the problems have been sorted out - phew ... that was an effort! Thank you to the BoB staff.
  13. 1 point
    Willie Ras from Mosselbay (Wilize) passed away suddenly and unexpectedly on 8 October. He has a 100% positive feedback as both a buyer and seller on BidorBuy, so I have informed BoB Management about the situation and asked them not to allow any negative ratings for non fulfillment of sales (I think there might have been one or two sales not completed) He would certainly have honored all transactions if he was still alive as is shown by his track record on BidorBuy since joining in 2014. Both me and BOB management have tried to make contact with the family but there is no response. If someone knows the family personally and have other ways of communicating with them, please contact me. Pierre
  14. 1 point
    Is there anyone out there??? HTML NOT WORKIN G
  15. 1 point
    Very sad news. He always had excellent raw coins that were affordable and was a true asset to the hobby. Deepest sympathy to his loved ones.
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