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That is wonderful. I see that BidorBuy is also providing R500 free enhancement fees to sellers -- that is a great gesture. Thank you guys! Now, as an even greater gesture, the majority (I would guess) of Bobbers would appreciate the "old" site back as soon as possible. BoB can always provide the link to the "new" site on the website to those few sellers that actually uses it.

This is certainly a major victory but still very early and more clarity will be needed. I'm hoping it includes Postnet to Postnet as that is drop off at branch and pick up at branch and might not be seen as an online service.

Firstly I must say that I am not perhaps an overly experienced user of BoB but I wish to make the following points and perhaps where I may be missing something or doing something wrong I would appreciate some feedback. I much prefer the layout and simplicity of the old format page - why do you have to open the REFINE button to be able to click on SHOW PICKLIST. It took me an age to find this facility the first time I wanted to re-list something. Frequently, but not all the time the Picklist does not automatically clear after you have actioned what you wanted to do. Just now I went into my Closed Items page and ticked 2 items to relist and when I then clicked on SEE PICKLIST 47 items came up which meant that the items I relisted the previous session weren't cleared from the system (or maybe they didn't get relisted). I have had experience of having inadvertently created duplicate listings of items from my CLOSED ITEMS as there is no indication on this page that you have already relisted a particular item. Perhaps if BoB could introduce an indicator to show that you have already relisted an item. Yes I know if I was more assiduous I wouldn't make a mistake like this but shouldn't BoB's programming be aware that simpletons like me are using the system? This is embarrassing for us as Sellers and frustrating for Buyers if someone orders an item that has been sold but has an inadvertently listed copy. I recently wanted to relist a number of closed items but changing them from Auction listings to Buy. I could see no method of selecting each of those items into a picklist and doing a global change and so had to laboriously relist each item individually. If there is a means of doing this globally I would appreciate some input. And why is it that the selling price field is left blank when relisting from Auction to Buy? Why does BoB not accept a mixed relisting of Auction and Buy items and only apply the 'Accept Offers' onto the Buy items rather than rejecting the whole lot and requiring one to start again. With all of my own issues and the many critiques I see, particularly regarding the new format BoB I have to wonder if there is anyone at BoB that uses the system themselves. Perhaps they need to convene a focus group and not only listen to us (the customer) but to take action on the commentary as to date I haven't noticed any improvement as a result of any critique that has been flowing. Another example of Corporate Bullying - "this is what we have done because we know best and if you don't like it, tough luck"

I raised this issue with them about a week ago already. First they said try the old site, that didn't work got the error message as above, then they said try the new bulkload template, also did't work. Now i am waiting to find out what to do next. The issue is the response time, it takes days before anybody gets back to you. Considering that it's the sellers that basically keeps the place afloat, you would think that the customer service would be lightning fast.

Hi everyone Just a quick update on a feature that we recently implemented on the website(borrowed from the old website). We've added back the Top sellers list on the left side of the category pages, I know for some of you it was a big accomplishment to feature there. If you see anything out of place in this regards please feel free to let me know.

Agreed. Must commend The JJ Master. He contacted me and this will be dealt with.

It has happened to me on a few occasions over the years and if the buyer wins it for R1 R1 it is. The item is packed and posted like any normal sale We win some and we lose some. There have been times I have listed an item and transferred it to the R1 Wed crazy and realized a better price than I originally wanted Either Bidorbuy run an ethical business and get rid of the unethical sellers or they will get a bad name They need to take a harder line on sellers who "Just do not care" Another thing I find is that if a buyer is not happy with an item and it has to be returned the postage back should be at the sellers expense so that the buyer is returned to his/her original R0.00 before the transaction HARD LOCKDOWN😆their accounts

Thanks for the feedback. I understand. I called at 17h50 and wasn't sure if anyone would be able to take my call. It was just weird that the system was telling me that I was first in line for over 45 minutes till I eventually got disconnected. Had the system informed me at the start that no one was there to answer my call I would have hung up. I called this morning and the phone didn't ring more than once before Micheline answered and assisted me immediately. Always a please dealing with her!

Have sent you a PM. Thank you

Hi @sakkievs From you post, it sounds very much unethical. Now bidorbuy can't force the seller to send you the goods, even if we wanted to. But we can have a good look at this scenario and if we see clear foul play we will take action(if haven't already done so) against his account. Can you please share more information such as the order number or support ticket, either on this post or DM me?

I wish, but they weren't sick. Rather some missing file syndrome and after a hard reset and some fancy work they showed their true colours.💪

Haha @TradeRouteAuctions A stage all three of them changed colour.. We took them to the doctor, test came back negative and they should be back to normal.

Did you get any notification about it? Bob admin claims a notification is sent to the seller who then can agree to or decline the change. Except that I didn't get one and I was not given any option to decline. I removed over 100 items on my profile and am now selling through Facebook.

Would it help if you set yours as mine? I have NEVER had problems in the past in this regard. After 30 000 sales. Maybe the "shipping table tools provided by BoB" is the problem. Just do not use them - they seem to cause all these problems that I have NEVER experienced in many, many years of trading on BOB - just disable those "shipping table tools" Stay safe Pierre

I will just mark my parcels with the couriers or PostNet as weighing 1.0001 grams - over a kilo thus. I don't use the Post Office anymore - they have followed a long line of ANC-governmental disasters - that is actually the reason why private schools, private security firms, private shipping firms, private aviation companies and other non-infested cadre-k*k are doing well and saving this country from total disaster.

BREAKING | All online shopping now allowed https://www.businessinsider.co.za/online-shopping-allowed-level-4-2020-5

Hi @icet69 I just received feedback from our CS team, we are in contact with the seller and assisting h with his approach to selling on bidorbuy(selling products R1 and overcharging on shipping). From my understanding, you will be refunded 2X of your shipping costs. Thanks for your patience and understanding.

Thank you!

I have just been wondering if this charge on postage is not a kick back to the Government to rescue the Post Office which is impossible. They want to make it a law that everything under 1 KG must go via the Post Office My motivation dried up when the commissions were increased.I have just lost total interest. It is like a block,something stopping me from trading on BOB.A dead end to put it bluntly. This link was on Facebook now and I told the Post Office what I thought of them. https://nari.co.za/d.php?fid=82094 Oh this is my field and I have been selling online for 12 Years. Buyers have options to choose from for delivery.When I started the first 2 or 3 years all my buyers used the Post Office.If 10% use it now it is a lot.Now the Government want to bring in a law that everything that is 1 KG or less must be posted via the Post Office.I have couriers who will gladly accept parcels 1.1 KG and charge me for 1 KG.They get a lot of business from me. As Ramaphosa said "The smoking ban was a collective decision" "Finish and klar" so with online traders "It is a collective decision" We will NOT USE THE POST OFFICE "Finish and klar" I had valuable medals stolen and was banned from the Post Office page for kicking up a fuss so I opened my own Facebook page Sometimes it is a good thing because we have people who think up better ways to post items.We have Paxi,Pep stores, pargo,Aramex.DHL. Postnet.We do not need the Post Office.I read somewhere that they wanted to privatise the Post Office but it has already been privatised. I posted medals to Ireland via Postnet and it arrived there 2 days later. The consumer protection act states that I am responsible for my buyers goods until they receive them.If they go missing in the post it is my responsibility to refund them.It is therefore my responsibility to use a safe shipping method..The Post Office is not a safe shipping method so if I use it I am held responsible because I used an unsafe method of shipping.The law is an ass.I am now beginning to sound like LOCKDOWN regulations

Good idea.

👍😀 VICTORY

As of Thursday afternoon, online shops in South Africa may sell anything other than booze and tobacco products. New regulations dropped the limits imposed on physical stores – which may still sell only approved items – entirely. But e-tailers have to implement new measures to stop the spread of the coronavirus, and they must promote local goods.

Well done 👍 it's working

@TradeRouteAuctions sorry to hear about your dad, I really hope that he's okay and that you can see him soon! When you speak to him again, please tell him that the bidorbuy team sends our love and we wish him a speedy recovery.

Hi @bja1971 In this case, I would recommend you speak to the seller, there might be a simple answer to it but won't know unless you reach out to the seller. You are more than welcome to include our support team in the conversation from the start or you can add us later on in the conversation if need. All you need to do is CC hello@bidorbuy.co.za in your email to the seller. Alternatively, you can also speak to our team via live chat (during office hours), call our call center at 0873500099 and we can start the conversation with the seller on your behalf.

Just in front of the Tv waiting for the president

Sorry to see you leaving you could always keep it as one of selling method

Hi @icet69 I don't appear to be fair, especially if all the items can fit in one box/flyer bag. I will ask one of our team leaders to look into this and reach out to the seller, please expect support ticket from our team within the next day or two.

Hope you and your family are safe.All is fine this side but I still worry about all of them especially in the UK It is always the mothers who do all the worrying The President is on at 8.30 lets hope we will have some relief for online trading. Life will not be the same for the next year or two

Yes, it is fine now. Thank you very much

@TradeRouteAuctions Thanks for the update.

After all these requests, E-Commerce industries are ignored. Government/We must have used this opportunity to PROMOTE contact-less/minimum contact E-commerce industry. Also to convert all retailers to implement E-commerce component in their business model as a secondary option to increase revenue.

And all in the name of political correctness and so called fairness so as not to discriminate against bricks and mortar sellers. Absolutely nothing to do with ecommerce being prohibited because it contributes to the spread of corona.

https://mybroadband.co.za/news/trending/351087-what-to-expect-from-level-3-lockdown-rules.html

Thank you JJ Master for the explanation. I had to reverse 3 x credit card payments and finally they had to do EFT payments instead.

Submissions still being made to minister before new regulations gazetted into law. However these power hungry minions have no grey matter,no business sense or even a tack of commen sense. To keep people at home its is so obvious that u make online shopping easy and accessible and allow deliveries of all items. There are no more risks for a driver to pick up 10 parcels at POSTNET OR COURIER than there is for one parcel. AND parcels will still be delivered to individual homes etc,not to 10 people gathered together to collect And how many times have u seen more than 3 or 4 people inside a SAPO OR A POSTNET EVEN? They can allow thousands of old vulnerable people to congregate for hours outside sapo but cannot allow a few people a day to conduct business... This was the one area they should have concentrated on to make easier for all and then people would stay home as advised. neil ps clients are buying but that was in the hope of receiving after lockdown,i expect lot less sales this month and many payments not being honoured as the logical assumption is why must i pay you until u can dispatch,thats bad news for us sellers and to top that BIB OR BUY OF COURSE WILL TAKE FULL COMMSSIONS ON SALES when purchase is made,but SHOULD THEY NOT PERHAPS ONLY TAKEcommssions WHEN PAYMENTS ARE DONE DURING THE COVID LOCKDOWN? i have 100 percent sales and paid 100 percent commsions but only receiving 30 percent payments so my commissions on sales deducted almost as much as payments received,hence very little income to rely on ths month.... plus snc filing should be extended to 3 months during this period and not 2 as i have many regulars that perhaps cannot pay yet but i do not wish to file snc yet nd upset them ,but if i dont file within 2 months then we lose more commissions to bob again,,,, no win im afraid,,,,

I am sure they will sooner or later. Stay safe you too.

It looks to me that BOB does not care about the sellers on the forum . There are loads of pertinent questions which remain UNANSWERED . Not good enough

Worst search engine That could have been developed compared to the old one https://www.bidorbuy.co.za/ https://old.bidorbuy.co.za/

I the meantime I will take my sales onto the many facebook groups which allow sales, until this issue is resolved

Can we also get some details of this other platform please?

I know another website that changed the format - they lost so much money they quickly reverted back

excellent , i certainly like the outcome !

Hi Ashes, Report this matter to Hellopeter!!!

Hi Bidorbuy Please sort this matter out as this is not the respectable way to do business with your customers, you guys have policies in place to help with things like this, there are unfortunately a lot of dishonest people on here . and if the policies are not here to protect us what are they there for where as bidorbuy always take there cut they should be willing sort out every little thing that goes wrong, they way I understand it is if something goes wrong bidorbuy will help sort it out and not turn a blind eye. Regards Vincent